Welcome to Enchant Prints Ltd. We are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, www.enchantprints.com, or use our services.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

1. Personal Data We collect personal information that you voluntarily provide to us when you register on our site, place an order, subscribe to our newsletter, or contact us. This information may include:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information (credit card details, etc.)

2. Usage Data We automatically collect certain information about your device and how you interact with our website. This data may include:

• IP address
• Browser type and version
• Time zone setting
• Browser plug-in types and versions
• Operating system and platform
• Pages visited
• Time and date of visits
• Time spent on each page

3. Tracking & Cookies Data We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

How We Use Your Information

We use the collected data for various purposes:

• To Provide and Maintain Our Services: Including processing your orders and managing your account.
• To Improve Our Services: Analyzing usage patterns to enhance user experience.
• To Communicate With You: Responding to your inquiries, providing customer support, and sending updates.
• For Marketing and Promotional Activities: Sending you newsletters, special offers, and information about new products and services, unless you opt out.
• To Prevent Fraud: Monitoring for fraudulent activity and maintaining the security of our website.

Data Retention

We will retain your personal data only for as long as necessary for the purposes outlined in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Data Security

The security of your personal data is important to us. We implement a variety of security measures to maintain the safety of your personal information. However, please remember that no method of transmission over the internet, or method of electronic storage, is 100% secure.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request correction of any information you believe is inaccurate.
• Right to Erasure: You have the right to request the deletion of your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request the transfer of the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: support@enchantprints.com

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.